12
Online Catalogue –
Registering and Maintaining a Government User Account
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here for a PDF version (88k)
This guide outlines step by step how to register and
maintain a Government user account on PROV's Online Catalogue.
Wherever you go on PROV’s online catalogue, you can click on the
Help icon to see detailed information relating to the page that you are
currently using.
You must register to be able to order physical records and
to view records online for which you are the Responsible Agency. Other
actions, such as searching and browsing the catalogue or viewing open digital records
online, do not require you to be registered. If you already have an
active A@V user account, you do not need to re-register, but you will
need to log in before placing an order.
Step 1: Navigate to the Government
User Registration page. Links to this page can be found on the
Access the Collection page on PROV’s website, or from the Log In
page.
Step 2: Fill in the details on the
Government User Registration page. Click on the Continue
button. The Terms and Conditions page will be displayed.
Step 3: To accept the Terms and Conditions of the
user account, click on the I Accept button.
To change any registration details, click on the Back button.
Step 4: After clicking on the I Accept button, a Government User account is created
(with a status of Pending) and the Government User Account Confirmation page is
displayed, showing your User ID. Please note this as you will need your
User ID and your password to log into the online catalogue in the future.
Step 5: Click on the Government User Account Authorisation Form link and download
the form. Once the form is completed by you and your manager, and sent to
PROV, your account can be activated by PROV.
Step 6: Click on the Continue button. The page you were on before
beginning registration will be displayed. You will be able to search and
browse, and view open digital records online, but you won’t be able to
order physical records or view digital records online that you are the
Responsible Agency for until your account has been activated.
Account Expiry Information
For security purposes PROV reserves the right to close or
deactivate User Accounts that have not been used for 12 months or more.
Please contact PROV if you no longer require your account so it can be closed.
See PROVguide 4 for
information about ordering and collecting records for Government Users, and PROVguide 21
for detailed information about a range of ordering features on PROV’s
online catalogue.
How Do I Update My Details?
To update your account details, firstly log in then select
the My Account Details option from the My Details menu. The My Account Details page will
be displayed, showing the information you entered when you registered your
account. All details on this page can be updated except for your User ID
and Agency Number.
Government user account holders can contact the Record
Issues Office at PROV to reset their password: (03) 9348 5659.
Verification of your User Account will be required.
Privacy
All personal information collected through PROV’s
online catalogue will be treated in accordance with Public Record Office
Victoria’s Website Privacy Statement.
For Help with Registering and Maintaining your Government User Account Contact
PROV’s Help Desk
Tel: 1800
657 452 (toll free in Australia)
Email: ask.prov@dvc.vic.gov.au