19
Online Catalogue –
Registering and Maintaining a Public User Account
Click
here for a PDF version (112k)
This guide outlines step by step how to register and
maintain a Public user account on PROV's Online Catalogue.
Wherever you go on PROV’s online catalogue, you can click on the
Help icon to see detailed information relating to the page that you are
currently using.
You must register to be able to order physical records for
viewing. Other actions, such as searching, browsing the catalogue or
viewing digital records online, do not require you to be
registered. If you already have an active A@V user account,
you do not need to re-register, but you will need to log in before placing an
order.
Step 1: Navigate to the Public
User Registration page. Links to this page can be found on the
Access the Collection page on PROV”s website, or from the Log In
page.
Step 2: Fill in the details on
the Public User Registration page, including the Forgotten Password Question if
you wish. This question and answer will be used to authenticate you if
you have forgotten your password. Click on the Continue
button. The Terms and Conditions page will be displayed.
Step 3: To accept the Terms and Conditions of the
user account, click on the I Accept button.
To change any registration details, click on the Back button.
Step 4: After clicking on the I Accept button, a Public User account is created and the
Public User Account Confirmation page is displayed, showing your User ID.
Please note your User ID as you will need your User ID and your password to log
into the online catalogue in the future.
Step 5: Click on the Continue button. The page you were on before
beginning registration will be displayed. You will automatically be
logged into the online catalogue and can begin ordering records.
Step 6: On your visit to a Reading Room to view
ordered records you will need to show Reference staff some form of
identification (eg, a driver’s licence or student card) and a User ID
card will be issued to you. This card is required to view records that
you have ordered.
To update account details, select the My
Account Details option from the My Details
menu. You will have to be logged in to access this option. The My
Account Details page will be displayed, showing the details you entered when
you registered your account. All details on this page can be updated except
for your User ID.
To reset your password firstly log in with your User ID and your password then
select the Reset My Password option from the My Details menu. The Reset Password page will be
displayed.
Step 1: Enter a new password in
the New Password field. All characters except
spaces can be used. Step 2: Re-enter the new password
in the Confirm Password field and click on the OK button. Your new password will be saved, and the
page you were on before resetting your password will be displayed.
If you have forgotten your password you can reset it using a
Forgotten Password question, if you have set one up when you registered your
user account. Go to the Log In page, and click
on the Forgotten your password question link.
Step 1: The Forgotten Password
page will be displayed. Enter your User ID and click on the OK button.
Step 2: The Forgotten Password
Question that was selected during registration will be displayed. Enter
the answer that you entered during registration and click on the OK
button. Remember that the answer is case sensitive.
Step 3: If the correct
answer was entered the Reset Password page will be displayed, and you can
follow the steps above.
Privacy
All personal information collected through PROV’s
online catalogue will be treated in accordance with Public Record Office
Victoria’s Website Privacy Statement.
For help with Registering and Maintaining your Public User
Account contact PROV’s Help Desk
Tel: 1800 657 452
(toll free in Australia)
Email: ask.prov@dvc.vic.gov.au