Series VPRS
10509
Consumer Complaints Correspondence Files [SAMPLE ONLY RETAINED]
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Date Range:
Series
1970 - ? 1976
Series in Custody
1970 - 1976
Contents
1970 - 1976
Public Access:
Closed
Location:
North Melbourne
Format of Records:
Physical
Agency which created this Series
Agency which created this Series
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Date Range
Agency Title
Agency Number
1970 - 1975
Consumer Protection Bureau
VA 2735
1975 - 1976
Consumer Affairs Bureau
VA 2736
Agency currently responsible for this Series
Agency currently responsible for this Series
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Description of this Series
Description of this Series
How to use the Records
This series is a sample of consumer complaints correspondence filed with the Consumer Protection Council, later Consumer Protection Bureau and later again Consumer Affairs Bureau, between 1970 and 1976. The sample was randomly selected from 446 boxes of consumer complaints correspondence which were scheduled for destruction. The remainder of the correspondence was destroyed 21 July 1986.
Consumer complaints were received from persons who were the subject of fraudulent, illegal or unfair trade or commercial practices. The consumer complaint correspondence is the record of these complaints and details the name and address of the complainant, the name and address of the firm concerned; the details of the complaints; copies of correspondence between the parties and the Bureau and/or record of the action taken. The Bureau was able to investigate consumer complaints and seek a solution to them.
The correspondence is arranged chronologically by receipt of initial complaint and controlled by an annual single number registration system. No index to complaints is held by the office.
Function / Content
Recordkeeping System
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Indexes and Registers
Indexes and Registers
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Subsequent Series
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List/s of records in this series
List/s of records in this series
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Consignment Number
Contents Date Range
Public Access
No. of Units
P0001
1970 - 1976
Closed
7
Indexes and Registers
Indexes and Registers
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