Series VPRS 11349
Card Index to Investigation Files (General Jurisdiction)
About this Series Related Series Accessing the records in this Series
Date Range: Series 1977 - ? 1990
  Series in Custody 1977 - 1990
  Contents 1977 - 1990
Public Access: Open
Location: North Melbourne
Format of Records: Physical
 
Agency which created this SeriesAgency which created this Series
Display entries per page
Date Range Agency Title Agency Number
1977 - 1990 Office of the Ombudsman (Ombudsman Victoria) VA 1037
Agency currently responsible for this SeriesAgency currently responsible for this Series
Display entries per page
Date Range Agency Title Agency Number
1977 - cont Office of the Ombudsman (Ombudsman Victoria) VA 1037
Description of this SeriesDescription of this Series
  • How to use the Records
    If the name of the person or organisation making the complaint is known, researchers should refer to the relevant card in this index. Cards are arranged in alphabetical order within two sequences; the `old cards which comprised those created from 1977-1985 and a second sequence which contains all cards created from 1986.

  • Function / Content
    This series comprises cards created by the Office of the Ombudsman (VA 1037) to index file numbers allocated to files created in the course of investigating complaints in its general jurisdiction. Cards refer the user to files in one of two series:

    the main sequence of investigation files (VPRS 11347) - these files are identified by a single number, and
    files created after 1981 as part of the Offices general correspondence filing system - these files are identified by means of a multiple number file number (for example 129/1/2).

    This index incorporates information for all investigations undertaken in the General Jurisdiction including those where the relevant file in VPRS 11347 was authorised for destruction. Files from the general correspondence filing system have yet to be transferred to archival custody.

    The index records only the name of the person, association, organisation or Member of Parliament making the complaint and the file number allocated to the file. (More than one number is recorded if the person or organisation concerned made more than one complaint.)

  • Recordkeeping System
    Between 1973 and 1985 the files in VPRS 11347 were controlled by paper based records. A register (VPRS 11346) was used to allocate file numbers, summarise details about each case and to track file movements and an index (VPRS 11348) was used to provide users with a means of identifying files. The index is arranged alphabetically by name of the complainant. The original index was replaced by this card index (VPRS 11349).

    Since 1985 a computerised system has been used to control these files. The system records summary information about each case and complainant and was also used to classify all complaints received (and thus files created) according to the status of the complaint/preliminary enquiry or investigation. An annual register and index is to be generated from the computerised system for transfer to the Public Record Office.

    This card index is arranged alphabetically according to the name of the person, association, organisation or Member of Parliament who has made the complaint. Cards are arranged within two sequences; the old cards which comprised those created from 1977-1985 and a second sequence which contains all cards created from 1986. Cards were moved from the old to the second sequence in instances were the person or organisation made more than one complaint.

More research resourcesMore research resources
Indexes and RegistersIndexes and Registers
Display entries per page
Date Range Series Title Series Number
Controlled SeriesControlled Series
Display entries per page
Date Range Series Title Series Number
1977 - 1990 Complaint Files (General Jurisdiction) VPRS 11347
Previous SeriesPrevious Series
Display entries per page
Transfer Date Series Title Series Number
- 1977 Index to Investigation Files (General Jurisdiction) VPRS 11348
Subsequent SeriesSubsequent Series
Display entries per page
Transfer Date Series Title Series Number
List/s of records in this seriesList/s of records in this series
Display entries per page
Consignment Number Contents Date Range Public Access No. of Units
P0001 1977 - 1985 Open 14
P0002 1986 - 1990 Open 16
Indexes and RegistersIndexes and Registers
Display entries per page
Date Range Series Title Series Number
More research resourcesMore research resources