How to Order Physical Records. 1
Direct Order 1
Ordering
Inquests. 4
Ordering
from Search Results. 5
Ordering
from a Series Details page. 5
Ordering
from a Consignment Details page. 6
Ordering
from a Unit Details page. 6
Ordering
from an Item Details page. 6
Ordering
from History. 6
Ordering
from My Alerts. 6
Unsuccessful
Orders. 6
More about
Ordering. 7
General
Ordering Information. 7
Ordering for
Public Users. 8
Ordering for
Government Users. 8
How to View
Digital Records. 8
Download
digital Item or Sub-Item... 9
Download
Sub-Item... 10
Download
Documents in Sub-Item... 11
My Orders. 12
Current
Orders. 12
Order
History. 13
Viewed
Online History. 14
My Alerts. 15
How to Cancel
an Order 16
How to Place
and Cancel Alerts. 17
Placing
Alerts. 17
Records
Access. 18
Records
Access at PROV. 18
Closed
Records. 19
Restricted
Records. 19
ACM
Explanation. 19
Physical and
Digital Records. 19
Copyright
Information. 20
Training. 20
Links to
Viewers for Digital Content 20
PDF Viewer 20
TIFF Viewer 20
JPEG Viewer 20
Text Viewer 20
PROV’s physical records can be ordered online through
the PROV website. For members of the public and government users ordering
open records, records can be ordered for viewing in one of our Public Reading
Rooms. Government users can order closed records for collection.
You will need to register and log in to order physical
records. How do I register as
a User? If you already have an active Archives@Victoria user
account, you do not need to re-register, but you will need to log in before
placing an order. How do I log
into the online catalogue?
At any stage you can see the status of our current orders by
viewing the My Orders: Current page.
Direct Order
If you already know the Series, Consignment, Unit and Item
details, you can enter these into the Direct Order page. Direct Order can
also be used to bulk order multiple unit from the same Series.

Step 1: Select ‘Direct Order’ from the Ordering menu. The
Direct Order page will be displayed.
Step 2:
Ordering an Item – Enter valid numbers for all
fields, as in the example above. These fields are:
Series No. (VPRS) – The VPRS number of the
Series that the records belong to.
Consignment – The Consignment
number of the records. The Consignment number must include one of the
valid prefixes ‘P’, ‘R’, ‘T’,
‘U’, ‘ST’ or ‘SR’. The Consignment number
‘P1’ is equivalent to ‘P0001’, and ‘P’ is equivalent
to ‘P0000’. Note: Please use zeroes, not upper case
‘o’.
Unit number – The Unit number for the record.
Item – The Items you are interested in.
To order multiple items from a unit, enter the Unit number
and the Item numbers. The Item numbers must be separated by a
comma. Click on the ‘Order’ button.
Ordering a Unit – Click on the
‘Unit’ tab and enter valid numbers for the Series No, Consignment
and Unit number fields.
To order multiple units, enter the Unit numbers. The
numbers must be separated by a comma. Click on the
‘Order’ button.
If your request has been successful, the ordered record will
be displayed in the Current Orders list at the bottom of the page.

This list displays all the orders that are visible on the My Orders: Current page, with the most recently
ordered at the top of the list.
Display number of entries per page: Select the number
of entries that you see per page by picking a number from the drop-down box
Title: There are 3 rows of information in the Title
display column.
Row 1 displays the Description
of the Unit or Item. Sorting on the Title column will sort alphabetically
by this value.
Row 2 displays the Title of
the Series that the Unit or Item belongs to.
Row 3 displays the Series
number, Consignment and Unit number of the Unit or Item. Clicking on
the hyperlinked value will display the Unit or Item Details page. For
more information on Unit and Item Details pages, read Understanding Details Pages about
Groups, Functions, Series and Agencies.
Date Range: The Date Range display
column displays the date range recorded against the Unit or Item. Sorting
by this column will sort numerically by the From date value, which is the first
value displayed.
Type: This display column displays the Archival
Control Model type of the record. For more information on the Archival
Control Model, read PROVguide
66 PROV's Archival Control Model.
Available From: This displays column shows the date
and time that the order can be viewed, or collected if a Government User has
ordered closed records.
Location: This displays the PROV repository where the
record can be viewed or collected.
Status: This display column shows the current status
of the order.
Bulk
Ordering Units – The Direct
Order page can be used to bulk order units.
Follow the steps for ordering Units from the Unit tab on the
Direct Order page. When entering the Unit
numbers, ensure that each number is separated by a comma.
Ordering Wills and Probate
This page looks for records in the Wills Series (VPRS 7591)
and Probate Administration Files Series (VPRS 28). You will need to
consult the Probate Index in the Reading Room to find the entry you are looking
for. Once you have found it in the Probate Index, you can order it using
the Wills and Probate page.
Step 1: Select ‘Wills and Probate’ from the
Ordering menu. The Wills and Probate page will be displayed.

Step 2: Enter the Will or Probate number from the Probate
Index, as in the example above. The number must contain a slash
(‘/’). To look for multiple Wills and Probate, separate each number
by a comma. Click on the ‘Search’ button.
Step 3: If a result is found, the catalogue will return any
matches in the Search Results page. See Ordering
from Search Results for subsequent steps to finalising the order.
This page looks for records in the Inquest Deposition Files
Series (VPRS 24). You will need to consult the Index to Inquests in the
Reading Room to find the entry you are looking for. Once you have found
it in the Index to Inquests, you can order it using the Inquests page.
Step 1: Select ‘Inquests’ from the Ordering
menu. The Inquests page will be displayed.

Step 2: Enter the Year and Inquest number/s from the Index
to Inquests, as in the example above. Up to 4 Inquests can be searched
for at a time. Click on the ‘Search’ button.
Step 3: If results are found, the Search Results page will
be displayed, listing the matching Inquests. See Ordering from Search Results for subsequent
steps to finalising the order.
Ordering from
Search Results
After performing a search, the Search Results page will be
displayed. Tick the check box next to the Units or physical Items to
order and click on the ‘Order selected entries’ button to process
the order. How do I search for
records?

Title: There are 3 rows of information in the Title display
column.
Row 1 displays the Description
of the Unit or Item. Sorting on the Title column will sort alphabetically
by this value
Row 2 displays the Title of
the Series that the Unit or Item belongs to
Row 3 displays the Series
number, Consignment and Unit number of the Unit or Item. Clicking on
the hyperlinked value will display the Unit or Item Details page. For
more information on Unit and Item Details pages, read Understanding Details Pages about
Groups, Functions, Series and Agencies.
Date Range: The Date Range display
column displays the date range recorded against the Unit or Item. Sorting
by this column will sort numerically by the From date value, which is the first
value displayed
Type: This display column displays the Archival
Control Model type of the result. For more information on the Archival
Control Model, read PROVguide
66 PROV's Archival Control Model.
Access: The Access display column displays the Access
of the Unit or Item. Click here for more information on Record Access categories. Sorting on this
column is alphabetical.
Location: This displays the PROV location where the Unit
or Item is stored and where it can be viewed or collected. Sorting on
this column is alphabetical.
Redefine Search: Click on the ‘Redefine
Search’ button to return to the previous search page
If your order request was successful, the My Orders: Current page will be displayed with the
ordered record/s displayed in the list.
After navigating to a Series Details page, click on the
‘Accessing the Records’ tab. Click on the ‘Items in
this record series’ link. The Items in this Record Series page will
be displayed, with a list of all Units and/or Items in the Series.
Tick the check box next to the Unit or Item entries to be
ordered and click ‘Order selected entries’. If your order
request was successful, the My Orders: Current page will be displayed with the
ordered record/s displayed in the list.
Navigate to a Consignment Details page, which displays a
list of all the Units and Items in the Consignment. Tick the check box
next to the Unit or Item entries to be ordered and click ‘Order selected
entries’. If your order request was successful, the My Orders:
Current page will be displayed with the ordered record/s displayed in the list.
After navigating to view a Unit or physical Item Details
page, click on the ‘Order Unit’ button to order the Unit. To
order individual Items in the unit, tick the check box next to the Item entry
and click on the ‘Order selected entries’ button. If your
order request was successful, the My Orders: Current page will be displayed with
the ordered record/s displayed in the list
After navigating to view a physical Item Details page, click
on the ‘Order Item’ button. If your order request was successful,
the My Orders: Current page will be displayed with the ordered record/s
displayed in the list
From the My Orders: History
page, tick the check box next to the entries for Units or physical Items to
order and click on the ‘Order selected entries’ button to process
the order. If your order request was successful, the My Orders: Current page
will be displayed with the ordered record/s displayed in the list
From the My Orders: My Alerts
page, tick the check box next to alerts for Units or physical Items to order
and click on the ‘Order selected entries’ button to process the
order. If your order request was successful, the My Orders: Current page will
be displayed with the ordered record/s displayed in the list
If one or more of the order requests were
unavailable, the Order Status page will be displayed, which states that
orderable items have been ordered and lists any orders that
weren’t available.
Users can then either:
·
View their current orders on the My Orders:
Current page
·
Place an alert for records which are currently unavailable
·
View their current alerts on the My Orders:
Alerts page

Exceeding
Order limit: When a user’s order limit is
exceeded, the Order Status page will be displayed with a message informing the
user that they have reached their order limit.
Direct Orders only: It is possible for a user to attempt to order records from the
Direct Order page that will fail validation for the following reasons:
·
The records don’t exist
·
The records are inactive
·
The user is not authorised to order the records
In this situation, the system will process
all the records that can be ordered, and will display an error message for each
record that couldn’t be ordered for the above reasons.
If you need help handling any errors that occur while
ordering, be sure to write down the error number and message so that PROV staff
can give you specific advice.
The Order Status page will only
be displayed when records pass validation, but they are unavailable.
Public and Government Users can have up to 20 Units or Items
on order at one time. PROV has three deliveries for Open records
per day Monday to Friday (Ballarat, Monday and Tuesday only), and each delivery
will have up to 4 Units or Items for a user. PROV prefers you to order
individual files (Items) but if your research requires it, you may order whole
Units.
Orders for open records which are received by PROV before 9:30 am on a PROV working day will be available for viewing in the designated Reading Room
from 11:00 am the same day. Orders received between 9:30 am and 11:30 am on a PROV working day will be available for viewing from 2:00 pm on the same day. Orders received from 11:30 am to 2:00 pm on a PROV working day will
be available for viewing from 3:30 pm on the same day. Orders received
after 2:00 pm will be available from the next PROV working day. If you
already have 4 Units or Items ordered for the next delivery, subsequent orders
will be available from the next delivery after that. The ‘Available
From’ display column in My Orders: Current
page displays the date and time that the record will be available for you to
view in the Reading Room.
Records will only be held in the Reading Rooms for 14 days
after delivery. One Unit can be viewed at a time. Click here for
more information about visiting PROV
to view records.
Please note: deliveries are not made on Saturdays. Any
orders made on weekends or public holidays will not be processed until the next
PROV working day.
Successful orders will appear in the My Orders: Current page. The’ Available
From’ display column shows when the item will be available for viewing or
collecting. The ‘Location’ display column shows which
Repository where you will be able to view or collect them.
Access restrictions are applied to certain classes of
records, in accordance with the Public Records Act. If records are closed
for preservation reasons you will be able to access the Unit and Item
information but will not be able to order the records. For other closed
records you will be able to search the contextual information but will not be
able to access the Unit and Item information and therefore will not be able to
order restricted records. Read more information on access to records under the Public Records Act.
Government Users can order open records and closed records
for which their Agency is responsible.
Open records can be viewed in PROV’s Reading Rooms and
closed records can be collected from the location collection point. Click
here for more information about visiting
PROV. PROV has one delivery for Closed records per day Monday
to Friday (Ballarat, Monday and Tuesday only), and 4 Units or Items can be
ordered per delivery. This is in addition to the open Units or Items that
are viewed in the Reading Rooms.
You may pick-up your order for closed records the next
working day if you order before 4:00pm or you may nominate another day for
collecting your order. Orders which are not picked up on a nominated day will
be held for 5 working days thereafter.
There are some processes involved with collecting closed
records. If you are unfamiliar with these, please contact PROV.
Records on closed access ordered from PROV will be available
for pick-up at:
|
Victorian Archives Centre
Loading Bay
112 Macaulay Road
North Melbourne
|
or
|
Ballarat Archives Centre
Reading Room
Cnr Mair & Doveton Streets
Ballarat
|
|
Phone:
|
03 9348 5644
03 9348 5659
03 9348 5652
|
Phone
|
03 5333 6506
03 5333 6611
|
|
Fax:
|
03 9348 5684
|
|
|
Times for Collecting and Returning Records:
Monday - Friday 9:00am - 12:00noon
– Victorian Archives Building
Monday - *Wednesday 9:30am – 4:30pm – Ballarat Archives Centre
*Please note Wednesday at BAC is by appointment only.
How to View Digital Records
PROV has digital records
that can be viewed online. Users do not have to be registered or logged in to
view digital records. Digital records include digitised images of
physical records and electronic records, such as departmental
correspondence. Digitised images are viewable from the physical Item
Details page.
The content of digital records is captured in a VERS
Encapsulated Object (VEO). What is a VEO?
Digital records can be viewed online or downloaded from Item
and Sub-Item Details pages. These pages can be navigated to from Search
Results and Series, Consignment and Unit Details pages. Links to these
pages may also appear on My Orders: Current, History and Viewed Online.
Sub-Items are digital records that belong to a digital
Item. A digital Item may have any number of Sub-Items.
Step 1: Navigate to a digital Item or Sub-Item Details
page.
For example, on the Search Results page, digital Items will
be indicated by a value of ‘Item’ in the Type display column and a
value of ‘Online’ in the Location display column. Sub-Items
will have a value of ‘Sub-Item’ in the Type display column.

Click on hyperlinked Series / Consignment / Item
number. The digital Item or Sub-Item Details page will be displayed.
Step 2: To view the entire digital Item or Sub-Item (the
VEO), click on the ‘Recordkeeping Information’ tab.

Click on the ‘Download the VEO’ link. The
File Download dialogue will be displayed.

To view the digital Item or Sub-Item without saving it, click on the
‘Open’ button.
To save the digital Item or Sub-Item for later use,
click on the ‘Save’ button and select a location to save it.
To open and view a digital Item or Sub-Item, you will need a
program to view VEOs. The VERS
website provides details on available VEO viewers.
You can also download Sub-Items from the Details page of the
digital Item that they belong to.
Step 1: Navigate to a digital Item Details page. On
the Item contents tab, there is a table listing all the Sub-Items belonging to
the digital Item.

Step 2: Tick the check box next to each Sub-Item to be downloaded, as in the
example above. The ‘Download selected entries’ button will
become enabled as soon as a check box it ticked. Click on the button. The
File Download dialogue will be displayed.

To view the Sub-Item without saving it, click on the ‘Open’
button.
To save the Sub-Item for later use, click on the
‘Save’ button and select a location to save it to.
To open and view a Sub-Item, you will need a program to view
VEOs. The VERS website
provides details on available VEO viewers.
Each Sub-Item contains documents which are the actual
content that is being preserved. Each document may be available in
different formats.
Step 1: Navigate to a Sub-Item Details page. On the
Sub-Item contents tab, there is a table listing all the Documents belonging to
the Sub-Item. One entry will appear for each available format of each
Document.

Step 2: To download a Document, click on the icon next to the entry about the
Document. The icon indicates the format of each entry. If the
Document has multiple formats available to download, you can download each
format separately.
If you have a default program to view the selected format,
the Document will open in that program automatically. If you don’t
have a default program to view the selected format, you will be prompted to
select a program to open the Document in. There are viewers available on the Internet to open and
view PDF, TIFF and JPG documents.
Once the Document has opened, you can select the ‘Save
As’ option from the ‘File’ menu to save the Document for
later use.
For information about PROV’s copyright policy and
procedures, read PROVguide
25 Copyright for Researchers.
If you are logged in while downloading a digital Item or
Sub-Item VEO or its documents, the details of the Item or Sub-Item will be
recorded and displayed in the My Orders:
Viewed Online page. From there, you can click on the hyperlinked
title and view the Item or Sub-Item Details page.
My Orders
The My Orders page contains details of your current and past
orders, viewing history and available alerts.
Current Orders
To see a list of the records that you currently have on
order, select ‘My Orders’ from the ‘My Details’
menu. The Current tab will be displayed.

Cancel selected entries: Cancels any orders that have
been ticked. This button is disabled unless a check box has been ticked
Display number of entries per page: Select the number
of results that you see per page by selecting a number from the drop-down box
Title: There are 3 rows of information in the Title
display column.
Row 1 displays the Description
of the Unit or Item. Sorting on the Title column will sort alphabetically
by this value
Row 2 displays the Title of
the Series that the Unit or Item belongs to
Row 3 displays the Series
number, Consignment and Unit number of the Unit or Item. Clicking on
the hyperlinked value will display the Unit or Item Details page. For
more information on Unit and Item Details pages, read Understanding Details Pages about
Groups, Functions, Series and Agencies.
Date Range: The Date Range display
column displays the date range recorded against the Unit or Item. Sorting
by this column will sort numerically by the From date value, which is the first
value displayed
Type: This display column displays the Archival
Control Model type of the record. For more information on the Archival
Control Model, read PROVguide
66 PROV's Archival Control Model.
Available From: This display column shows the date
and time that the record can be viewed, or collected if a Government User has
ordered closed records. This is the default sort column for this page,
and sorting is numerical.
Location: This displays the PROV repository where the
record can be viewed or collected. Sorting on this column is
alphabetical.
Status: This display column shows the current status
of the order. Orders can only be cancelled if the status is ‘On
Order’. Sorting on this column is alphabetical.
Order History
The History tab displays list of all Unit and physical Items
that you have ordered, viewed and returned in the past 2 years. To see
orders that are older than 2 years, contact PROV. Please note that if a
Unit or Item has been deleted from PROV’s repository, all history of
orders for that record will be deleted.
To see your order history, select ‘My Orders’
from the ‘My Details’ menu. The My Orders: Current page will
be displayed. Click on the ‘History’ tab, and the My Orders:
History page will be displayed.

Order selected entries: Places any ticked records on
order. This button is disabled unless a check box has been ticked
Display number of entries per page: Select the number
of entries that you see per page by selecting a number from the drop-down box
Title: There are 3 rows of information in the Title
display column.
Row 1 displays the Description
of the Unit or Item. Sorting on the Title column will sort alphabetically
by this value
Row 2 displays the Title of
the Series that the Unit or Item belongs to
Row 3 displays the Series
number, Consignment and Unit number of the Unit or Item. Clicking on
the hyperlinked value will display the Unit or Item Details page. For
more information on Unit and Item Details pages, read Understanding Details Pages about
Groups, Functions, Series and Agencies.
Date Range: The Date Range display
column displays the date range recorded against the Unit or Item. Sorting
by this column will sort numerically by the From date value, which is the first
value displayed
Type: This display column displays the Archival
Control Model type of the record. For more information on the Archival
Control Model, read PROVguide
66 PROV's Archival Control Model.
Date Viewed: This displays column shows the date and
time that the record was viewed, or collected if a Government User had ordered
closed records. This is the default sort column for this page, and
sorting is numerical.
Location: This displays the PROV repository where the
record was viewed or collected. Sorting on this column is alphabetical.
Status: This display column shows the current status
of the order. Sorting on this column is alphabetical.
Viewed Online
History
Every time you download a digital Item or Sub-Item and you
are logged in, the details of the download are recorded in your viewed online
history.
To view your viewed online history, select ‘My
Orders’ from the ‘My Details’ menu. The My Orders: Current
page will be displayed. Click on the ‘Viewed Online’ tab, and
the My Orders: Viewed Online page will be displayed. Your viewed online
history for the last 2 years will be displayed.

Display number of entries per page: Select the number
of entries that you see per page by selecting a number from the drop-down box
Title: There are 3 rows of information in the Title
display column.
Row 1 displays the Description
of the Item or Sub-Item. Sorting on the Title column will sort
alphabetically by this value
Row 2 displays the Title of
the Series that the Item or Sub-Item belongs to
Row 3 displays the Series
number, Consignment and Unit number of the Item or Sub-Item. Clicking
on the hyperlinked value will display the digital Item or Sub-Item Details
page. For more information on Unit and Item Details pages, read Understanding Details Pages about
Groups, Functions, Series and Agencies.
Date Range: The Date Range display
column shows the date range recorded against Item or Sub-Item. This is
the default sort column for this page, and sorting is numerical by the From
date value, which is the first value displayed
Date Viewed: This display column shows the date that
the Item or Sub-Item was downloaded. Sorting for this column is
numerical.
My
Alerts
The My Alerts tab lists all the alerts that you have placed on
Units or physical Items, as the records become available for ordering.
Alerts are active for 1 year and will be deleted after this time.
To view any available alerts select ‘My Orders’
from the ‘My Details’ menu. The My Orders: Current page will be
displayed. Click on the ‘My Alerts’ tab, and the My Orders:
My Alerts page will be displayed.

Order selected entries: Places any ticked records on
order. This button is disabled unless a check box has been ticked
Cancel selected Alerts: Cancels any alerts that have
been ticked. This button is disabled unless a check box has been ticked
Display number of entries per page: Select the number
of results that you see per page by selecting a number from the drop-down box
Title: There are 3 rows of information in the Title
display column.
Row 1 displays the Description
of the Unit or Item. Sorting on the Title column will sort alphabetically
by this value
Row 2 displays the Title of
the Series that the Unit or Item belongs to
Row 3 displays the Series
number, Consignment and Unit number of the Unit or Item. Clicking on
the hyperlinked value will display the Unit or Item Details page. For
more information on Unit and Item Details pages, read Understanding Details Pages about
Groups, Functions, Series and Agencies.
Date Range: The Date Range display
column displays the date range recorded against the Unit or Item. Sorting
by this column will sort numerically by the From date value, which is the first
value displayed
Type: This display column displays the Archival
Control Model type of the record. For more information on the Archival
Control Model, read PROVguide
66 PROV's Archival Control Model.
Location: This displays the PROV repository where the
record can be viewed or collected. Sorting on this column is
alphabetical.
Date Set: This display column shows the date that the
alert was set. This is the default sort column for this page, and sorting
is numerical.
Step 1: To cancel a current order, select ‘My
Orders’ from the ‘My Details’ menu. The My Orders: Current page will be displayed.
Step 2: Tick the check box next to orders to be cancelled.
The very top check box on the table allows you to tick or untick all
entries. Click on the ‘Cancel selected entries’ button.
Only orders that have a status of ‘On Order’ can be
cancelled.
The cancelled orders will be removed from the list.
You can also cancel your orders from the Direct Order
page, by following Step 2 above.
How to Place and Cancel Alerts
If you try to order a record that is currently on order by
another user, the Order Status page will be displayed. From here, alerts
can be placed on any records that are orderable, but currently
unavailable. When the record becomes available for ordering, the alert
will appear in the My Orders: My Alerts page.
The record can be ordered from this page.
Step 1: After trying to order records that are unavailable,
the Order Status page will be displayed.
Step 2: Tick the check box next to unavailable records.
Step 3: Click on the ‘Place Alerts’
button. The records that were put on alert will be removed from the list.

Viewing Alerts – When a Unit or Item has
been placed on alert and it becomes available, the alert will be displayed on
the My Orders: My Alerts page.
Cancelling
Alerts – If an alert is displayed on the My Orders: My Alerts
page, but you no longer need to order the record, the alert can be cancelled.
Step 1: Select ‘My Orders’ from the ‘My
Details’ menu. The My Orders: Current page will be displayed.
Click on the ‘My Alerts’ tab, and the My Orders: My Alerts page
will be displayed.

Step 2: Tick the check box next to the alerts to be
cancelled, as in the example above. Click on the ‘Cancel selected
Alerts’ button. The selected alerts will be cancelled and removed
from the list.

Records Access
Access restrictions are applied to certain classes of
records, in accordance with the Public Records Act. Public users are able
to view contextual information about all ‘open’ and
‘closed’ records in our collection. However, they will not be
able to orders records that have been closed to public access. Records
may be closed for various reasons, the most common being personal privacy and
preservation.
Government users may view contextual information about all
‘open’ and ‘closed’ records, and they may order closed
records for which their agency is responsible.
The access classification of records is displayed in the
‘Access’ display column in lists of records, and in the
‘Public Access’ field on Series, Consignment, Unit, Item and Sub-Item
Details pages.
S9 refers to Section 9 of the Public Records Act, and closes
records that contain personal and private information about persons that may
still be living. These records are generally closed for up to 99 years
for children, and 75 years for adults.
S10 refers to section 10 of the Public Records Act,
which says that records may be closed to public access at the discretion of a
Minister, countersigned by the Minister responsible for Public Record Office Victoria.
If you are seeking access to records closed under Section 9
or Section 10 you will need to contact the Freedom
of Information officer of the government department that is responsible for
the particular records and inquire about making a Freedom of Information
request.
In some circumstances researchers can seek special access
through PROV to records closed under section 9. See PROVguide 14
Special Access for more information.
S11 refers to Section 11 of the Public Records Act,
under which records are closed that are too fragile for public
inspection. Records closed under section 11 of the Act may have been
microfilmed or digitised and may be available through PROV Reading Rooms.
Access to records transferred from the
Legislative Council and the Legislative Assembly is restricted.
Researchers can access these records subject to the prior approval of an
authorised parliamentary official. You can contact the Clerk of the
Legislative Council or the Clerk of the Legislative Assembly for information
about requesting authorisation: http://www.parliament.vic.gov.au/
Public Record Office Victoria’s Archival Control Model
consists of hierarchically related components of information: Functions,
Groups, Agencies, Series, Consignments, Units and Items. Items and Units
can be ordered for viewing in one of our Reading Rooms. The other
components help you with your research by putting the records in context.
For more information on PROV’s Archival Control Model, read the PROVguide 66
PROV’s Archival Control Model.
PROV’s collection contains physical and digital
records: Physical records are “hard copy” records, typically
paper files, volumes, photographs etc. To view physical records researchers
have to log in to the catalogue, order records and visit a PROV reading room. Digital
records are any records that are stored electronically. Digital records
can be viewed online at any time.
PROV has two types of digital records; digitised records and electronic records.
Digitised records are digital records that are digital copies of
physical records, such as digital copies of paper files, photographs etc.
Electronic records are digital records that were
originally created electronically and are stored electronically.
For more information about PROV’s digital records,
including online indexes and databases, read PROVguide 23 PROV's
Digitised Records and Online Indexes.
Digital records are VEOs. A VEO (VERS Encapsulated
Object) is a single electronic object that represents an Item or Sub-Item. It
consists of four components:
·
Documents (including possibly multiple representations of content
in long-term preservation format)
·
Recordkeeping Metadata
·
An XML wrapper
·
Digital signatures
For more information on VEOs, visit the VERS website.
For information about PROV’s copyright policy and
procedures, read PROVguide
25 Copyright for Researchers.
PROV provides training on how to order records, view records
online and manage your orders. Visit the PROV training web
page to see what training is available.
Links to Viewers for Digital
Content
Digital documents stored in the collection are held in a
number of formats.
·
PDF
·
Text
·
TIFF
·
JPEG
You may need a third party product to view some of these
formats.
Note - the following links will take you to sites over which
the Public Record of Victoria has no control. No responsibility is taken for
any information or services which may appear on any linked web sites.
To view and print PDF files you will need the Adobe Acrobat
PDF reader. Click on the icon below to go to the Adobe Website where you can
download the free Acrobat reader.

If you have trouble downloading and viewing
PDF files?
Try right clicking on the link and save the
file to your hard disk and open from there.
To view TIFF images it may be necessary to
install a TIFF viewer.
Software for Internet Explorer and Netscape
is available from a number of sites. The following two are examples:
·
AlternaTIFF a free plugin. To install the software on your
computer follow the installation instruction on the website. You will be
required to register it before it can be used.
·
Irfanview
a viewer free for non-commercial use. To install the software on your computer, click on the
download Irfanview link and following the installation instructions.
If you have trouble downloading and viewing TIFF
files?
Try right clicking on the link and save the
file to your hard disk and open from there.
Browsers have
standard plugin software to view JPEG Images.
Text files
can be viewed through your browser.