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Terms of use for accessing public records can be found on our Copyright statement.

Our addresses can be found on the Contact Us page.

Telephone:
+61 3 9348 5600
Freecall:
1800 657 452
Email:
ask.prov@prov.vic.gov.au

 

 

 

How do I order and view records?

How to Order Physical Records. 1

Direct Order 1

Ordering Inquests. 4

Ordering from Search Results. 5

Ordering from a Series Details page. 5

Ordering from a Consignment Details page. 6

Ordering from a Unit Details page. 6

Ordering from an Item Details page. 6

Ordering from History. 6

Ordering from My Alerts. 6

Unsuccessful Orders. 6

More about Ordering. 7

General Ordering Information. 7

Ordering for Public Users. 8

Ordering for Government Users. 8

How to View Digital Records. 8

Download digital Item or Sub-Item... 9

Download Sub-Item... 10

Download Documents in Sub-Item... 11

My Orders. 12

Current Orders. 12

Order History. 13

Viewed Online History. 14

My Alerts. 15

How to Cancel an Order 16

How to Place and Cancel Alerts. 17

Placing Alerts. 17

Records Access. 18

Records Access at PROV. 18

Closed Records. 19

Restricted Records. 19

ACM Explanation. 19

Physical and Digital Records. 19

Copyright Information. 20

Training. 20

Links to Viewers for Digital Content 20

PDF Viewer 20

TIFF Viewer 20

JPEG Viewer 20

Text Viewer 20

 

How to Order Physical Records

PROV’s physical records can be ordered online through the PROV website.  For members of the public and government users ordering open records, records can be ordered for viewing in one of our Public Reading Rooms.  Government users can order closed records for collection.

 

You will need to register and log in to order physical records.  How do I register as a User?  If you already have an active Archives@Victoria user account, you do not need to re-register, but you will need to log in before placing an order.  How do I log into the online catalogue?

 

At any stage you can see the status of our current orders by viewing the My Orders: Current page.

 

Direct Order

If you already know the Series, Consignment, Unit and Item details, you can enter these into the Direct Order page.  Direct Order can also be used to bulk order multiple unit from the same Series.

 


Step 1: Select ‘Direct Order’ from the Ordering menu.  The Direct Order page will be displayed.

 

Step 2:

Ordering an Item – Enter valid numbers for all fields, as in the example above.  These fields are:

Series No. (VPRS) – The VPRS number of the Series that the records belong to.

Consignment – The Consignment number of the records.  The Consignment number must include one of the valid prefixes ‘P’, ‘R’, ‘T’, ‘U’, ‘ST’ or ‘SR’.  The Consignment number ‘P1’ is equivalent to ‘P0001’, and ‘P’ is equivalent to ‘P0000’.  Note: Please use zeroes, not upper case ‘o’. 

Unit number – The Unit number for the record.

Item – The Items you are interested in.

 

To order multiple items from a unit, enter the Unit number and the Item numbers.  The Item numbers must be separated by a comma.  Click on the ‘Order’ button.

 

Ordering a Unit – Click on the ‘Unit’ tab and enter valid numbers for the Series No, Consignment and Unit number fields.

 

To order multiple units, enter the Unit numbers.  The numbers must be separated by a comma.   Click on the ‘Order’ button.

 

If your request has been successful, the ordered record will be displayed in the Current Orders list at the bottom of the page. 


 

This list displays all the orders that are visible on the My Orders: Current page, with the most recently ordered at the top of the list.

 

Display number of entries per page: Select the number of entries that you see per page by picking a number from the drop-down box

Title: There are 3 rows of information in the Title display column. 

Row 1 displays the Description of the Unit or Item.  Sorting on the Title column will sort alphabetically by this value.

Row 2 displays the Title of the Series that the Unit or Item belongs to.

Row 3 displays the Series number, Consignment and Unit number of the Unit or Item.  Clicking on the hyperlinked value will display the Unit or Item Details page.  For more information on Unit and Item Details pages, read Understanding Details Pages about Groups, Functions, Series and Agencies.

Date Range: The Date Range display column displays the date range recorded against the Unit or Item.  Sorting by this column will sort numerically by the From date value, which is the first value displayed.

Type: This display column displays the Archival Control Model type of the record.  For more information on the Archival Control Model, read PROVguide 66 PROV's Archival Control Model.

Available From: This displays column shows the date and time that the order can be viewed, or collected if a Government User has ordered closed records.

Location: This displays the PROV repository where the record can be viewed or collected.

Status: This display column shows the current status of the order.

 

Bulk Ordering Units – The Direct Order page can be used to bulk order units.

Follow the steps for ordering Units from the Unit tab on the Direct Order page.  When entering the Unit numbers, ensure that each number is separated by a comma.

 

Ordering Wills and Probate

This page looks for records in the Wills Series (VPRS 7591) and Probate Administration Files Series (VPRS 28).  You will need to consult the Probate Index in the Reading Room to find the entry you are looking for.  Once you have found it in the Probate Index, you can order it using the Wills and Probate page.

 

Step 1: Select ‘Wills and Probate’ from the Ordering menu.  The Wills and Probate page will be displayed.

 


Step 2: Enter the Will or Probate number from the Probate Index, as in the example above.  The number must contain a slash (‘/’).  To look for multiple Wills and Probate, separate each number by a comma.  Click on the ‘Search’ button.

 

Step 3: If a result is found, the catalogue will return any matches in the Search Results page.  See Ordering from Search Results for subsequent steps to finalising the order.

 

Ordering Inquests

This page looks for records in the Inquest Deposition Files Series (VPRS 24).  You will need to consult the Index to Inquests in the Reading Room to find the entry you are looking for.  Once you have found it in the Index to Inquests, you can order it using the Inquests page.

 

Step 1: Select ‘Inquests’ from the Ordering menu.  The Inquests page will be displayed.

 


 

Step 2: Enter the Year and Inquest number/s from the Index to Inquests, as in the example above.  Up to 4 Inquests can be searched for at a time.  Click on the ‘Search’ button.

 

Step 3: If results are found, the Search Results page will be displayed, listing the matching Inquests.  See Ordering from Search Results for subsequent steps to finalising the order.

 

Ordering from Search Results

After performing a search, the Search Results page will be displayed.  Tick the check box next to the Units or physical Items to order and click on the ‘Order selected entries’ button to process the order.  How do I search for records?

 


Title: There are 3 rows of information in the Title display column. 

Row 1 displays the Description of the Unit or Item.  Sorting on the Title column will sort alphabetically by this value

Row 2 displays the Title of the Series that the Unit or Item belongs to

Row 3 displays the Series number, Consignment and Unit number of the Unit or Item.  Clicking on the hyperlinked value will display the Unit or Item Details page.  For more information on Unit and Item Details pages, read Understanding Details Pages about Groups, Functions, Series and Agencies.

Date Range: The Date Range display column displays the date range recorded against the Unit or Item.  Sorting by this column will sort numerically by the From date value, which is the first value displayed

Type: This display column displays the Archival Control Model type of the result.  For more information on the Archival Control Model, read PROVguide 66 PROV's Archival Control Model.

Access: The Access display column displays the Access of the Unit or Item.  Click here for more information on Record Access categories.  Sorting on this column is alphabetical.

Location: This displays the PROV location where the Unit or Item is stored and where it can be viewed or collected.  Sorting on this column is alphabetical.

Redefine Search: Click on the ‘Redefine Search’ button to return to the previous search page

 

If your order request was successful, the My Orders: Current page will be displayed with the ordered record/s displayed in the list. 

 

Ordering from a Series Details page

After navigating to a Series Details page, click on the ‘Accessing the Records’ tab.  Click on the ‘Items in this record series’ link.  The Items in this Record Series page will be displayed, with a list of all Units and/or Items in the Series. 

 

Tick the check box next to the Unit or Item entries to be ordered and click ‘Order selected entries’.  If your order request was successful, the My Orders: Current page will be displayed with the ordered record/s displayed in the list.

 

Ordering from a Consignment Details page

Navigate to a Consignment Details page, which displays a list of all the Units and Items in the Consignment.  Tick the check box next to the Unit or Item entries to be ordered and click ‘Order selected entries’.  If your order request was successful, the My Orders: Current page will be displayed with the ordered record/s displayed in the list.

 

Ordering from a Unit Details page

After navigating to view a Unit or physical Item Details page, click on the ‘Order Unit’ button to order the Unit.  To order individual Items in the unit, tick the check box next to the Item entry and click on the ‘Order selected entries’ button.  If your order request was successful, the My Orders: Current page will be displayed with the ordered record/s displayed in the list

 

Ordering from an Item Details page

After navigating to view a physical Item Details page, click on the ‘Order Item’ button. If your order request was successful, the My Orders: Current page will be displayed with the ordered record/s displayed in the list

 

Ordering from History

From the My Orders: History page, tick the check box next to the entries for Units or physical Items to order and click on the ‘Order selected entries’ button to process the order. If your order request was successful, the My Orders: Current page will be displayed with the ordered record/s displayed in the list

 

Ordering from My Alerts

From the My Orders: My Alerts page, tick the check box next to alerts for Units or physical Items to order and click on the ‘Order selected entries’ button to process the order. If your order request was successful, the My Orders: Current page will be displayed with the ordered record/s displayed in the list

 

Unsuccessful Orders

If one or more of the order requests were unavailable, the Order Status page will be displayed, which states that orderable items have been ordered and lists any orders that weren’t available.

 

Users can then either:

·                View their current orders on the My Orders: Current page

·                Place an alert for records which are currently unavailable

·                View their current alerts on the My Orders: Alerts page

 


Exceeding Order limit: When a user’s order limit is exceeded, the Order Status page will be displayed with a message informing the user that they have reached their order limit. 

 

Direct Orders only: It is possible for a user to attempt to order records from the Direct Order page that will fail validation for the following reasons:

·                The records don’t exist

·                The records are inactive

·                The user is not authorised to order the records

In this situation, the system will process all the records that can be ordered, and will display an error message for each record that couldn’t be ordered for the above reasons. 

 

If you need help handling any errors that occur while ordering, be sure to write down the error number and message so that PROV staff can give you specific advice.

 

The Order Status page will only be displayed when records pass validation, but they are unavailable.

 

 

More about Ordering

General Ordering Information

Public and Government Users can have up to 20 Units or Items on order at one time.  PROV has three deliveries for Open records per day Monday to Friday (Ballarat, Monday and Tuesday only), and each delivery will have up to 4 Units or Items for a user.  PROV prefers you to order individual files (Items) but if your research requires it, you may order whole Units.

 

Orders for open records which are received by PROV before 9:30 am on a PROV working day will be available for viewing in the designated Reading Room from 11:00 am the same day.  Orders received between 9:30 am and 11:30 am on a PROV working day will be available for viewing from 2:00 pm on the same day.  Orders received from 11:30 am to 2:00 pm on a PROV working day will be available for viewing from 3:30 pm on the same day.  Orders received after 2:00 pm will be available from the next PROV working day.  If you already have 4 Units or Items ordered for the next delivery, subsequent orders will be available from the next delivery after that.  The ‘Available From’ display column in My Orders: Current page displays the date and time that the record will be available for you to view in the Reading Room.

 

Records will only be held in the Reading Rooms for 14 days after delivery.  One Unit can be viewed at a time.  Click here for more information about visiting PROV to view records.

 

Please note: deliveries are not made on Saturdays.  Any orders made on weekends or public holidays will not be processed until the next PROV working day.

 

Successful orders will appear in the My Orders: Current  page. The’ Available From’ display column shows when the item will be available for viewing or collecting.  The ‘Location’ display column shows which Repository where you will be able to view or collect them.

 

Ordering for Public Users

Access restrictions are applied to certain classes of records, in accordance with the Public Records Act.  If records are closed for preservation reasons you will be able to access the Unit and Item information but will not be able to order the records.  For other closed records you will be able to search the contextual information but will not be able to access the Unit and Item information and therefore will not be able to order restricted records.  Read more information on access to records under the Public Records Act.

 

Ordering for Government Users

Government Users can order open records and closed records for which their Agency is responsible. 

 

Open records can be viewed in PROV’s Reading Rooms and closed records can be collected from the location collection point.  Click here for more information about visiting PROV.  PROV has one delivery for Closed records per day Monday to Friday (Ballarat, Monday and Tuesday only), and 4 Units or Items can be ordered per delivery.  This is in addition to the open Units or Items that are viewed in the Reading Rooms.

 

You may pick-up your order for closed records the next working day if you order before 4:00pm or you may nominate another day for collecting your order. Orders which are not picked up on a nominated day will be held for 5 working days thereafter.

 

There are some processes involved with collecting closed records.  If you are unfamiliar with these, please contact PROV.

 

Records on closed access ordered from PROV will be available for pick-up at:

Victorian Archives Centre

Loading Bay

112 Macaulay Road

North Melbourne

or

Ballarat Archives Centre

Reading Room

Cnr Mair & Doveton Streets

Ballarat

Phone:

03 9348 5644

03 9348 5659

03 9348 5652

Phone

03 5333 6506

03 5333 6611

Fax:

03 9348 5684

 

 

 

Times for Collecting and Returning Records:

    Monday - Friday  9:00am - 12:00noon – Victorian Archives Building

    Monday - *Wednesday  9:30am – 4:30pm – Ballarat Archives Centre

 

*Please note Wednesday at BAC is by appointment only.

 

How to View Digital Records

PROV has digital records that can be viewed online. Users do not have to be registered or logged in to view digital records.   Digital records include digitised images of physical records and electronic records, such as departmental correspondence.  Digitised images are viewable from the physical Item Details page. 

 

The content of digital records is captured in a VERS Encapsulated Object (VEO).  What is a VEO?

Digital records can be viewed online or downloaded from Item and Sub-Item Details pages.  These pages can be navigated to from Search Results and Series, Consignment and Unit Details pages.  Links to these pages may also appear on My Orders: Current, History and Viewed Online.

 

Sub-Items are digital records that belong to a digital Item.  A digital Item may have any number of Sub-Items. 

 

Download digital Item or Sub-Item

Step 1: Navigate to a digital Item or Sub-Item Details page. 

 

For example, on the Search Results page, digital Items will be indicated by a value of ‘Item’ in the Type display column and a value of ‘Online’ in the Location display column.  Sub-Items will have a value of ‘Sub-Item’ in the Type display column.

 


 

Click on hyperlinked Series / Consignment / Item number.  The digital Item or Sub-Item Details page will be displayed.

 

Step 2: To view the entire digital Item or Sub-Item (the VEO), click on the ‘Recordkeeping Information’ tab. 

 


Click on the ‘Download the VEO’ link.  The File Download dialogue will be displayed. 

 


To view the digital Item or Sub-Item without saving it, click on the ‘Open’ button. 

 

To save the digital Item or Sub-Item for later use, click on the ‘Save’ button and select a location to save it.

 

To open and view a digital Item or Sub-Item, you will need a program to view VEOs.  The VERS website provides details on available VEO viewers.

 

Download Sub-Item

You can also download Sub-Items from the Details page of the digital Item that they belong to.

 

Step 1: Navigate to a digital Item Details page.  On the Item contents tab, there is a table listing all the Sub-Items belonging to the digital Item.

 

 


Step 2: Tick the check box next to each Sub-Item to be downloaded, as in the example above.  The ‘Download selected entries’ button will become enabled as soon as a check box it ticked.  Click on the button. The File Download dialogue will be displayed. 

 


To view the Sub-Item without saving it, click on the ‘Open’ button. 

To save the Sub-Item for later use, click on the ‘Save’ button and select a location to save it to.

 

To open and view a Sub-Item, you will need a program to view VEOs.  The VERS website provides details on available VEO viewers.

 

Download Documents in Sub-Item

Each Sub-Item contains documents which are the actual content that is being preserved.  Each document may be available in different formats. 

 

Step 1: Navigate to a Sub-Item Details page.  On the Sub-Item contents tab, there is a table listing all the Documents belonging to the Sub-Item.  One entry will appear for each available format of each Document.

 


Step 2: To download a Document, click on the icon next to the entry about the Document.  The icon indicates the format of each entry.  If the Document has multiple formats available to download, you can download each format separately.

 

If you have a default program to view the selected format, the Document will open in that program automatically.  If you don’t have a default program to view the selected format, you will be prompted to select a program to open the Document in.  There are viewers available on the Internet to open and view PDF, TIFF and JPG documents.

 

Once the Document has opened, you can select the ‘Save As’ option from the ‘File’ menu to save the Document for later use.

 

For information about PROV’s copyright policy and procedures, read PROVguide 25 Copyright for Researchers.

 

If you are logged in while downloading a digital Item or Sub-Item VEO or its documents, the details of the Item or Sub-Item will be recorded and displayed in the My Orders: Viewed Online page.  From there, you can click on the hyperlinked title and view the Item or Sub-Item Details page.

 

 

My Orders

The My Orders page contains details of your current and past orders, viewing history and available alerts.

 

Current Orders

To see a list of the records that you currently have on order, select ‘My Orders’ from the ‘My Details’ menu.  The Current tab will be displayed.

 


Cancel selected entries: Cancels any orders that have been ticked.  This button is disabled unless a check box has been ticked

Display number of entries per page: Select the number of results that you see per page by selecting a number from the drop-down box

Title: There are 3 rows of information in the Title display column. 

Row 1 displays the Description of the Unit or Item.  Sorting on the Title column will sort alphabetically by this value

Row 2 displays the Title of the Series that the Unit or Item belongs to

Row 3 displays the Series number, Consignment and Unit number of the Unit or Item.  Clicking on the hyperlinked value will display the Unit or Item Details page.  For more information on Unit and Item Details pages, read Understanding Details Pages about Groups, Functions, Series and Agencies.

Date Range: The Date Range display column displays the date range recorded against the Unit or Item.  Sorting by this column will sort numerically by the From date value, which is the first value displayed

Type: This display column displays the Archival Control Model type of the record.  For more information on the Archival Control Model, read PROVguide 66 PROV's Archival Control Model.

Available From: This display column shows the date and time that the record can be viewed, or collected if a Government User has ordered closed records.  This is the default sort column for this page, and sorting is numerical.

Location: This displays the PROV repository where the record can be viewed or collected.  Sorting on this column is alphabetical.

Status: This display column shows the current status of the order.  Orders can only be cancelled if the status is ‘On Order’.  Sorting on this column is alphabetical.

 

Order History

The History tab displays list of all Unit and physical Items that you have ordered, viewed and returned in the past 2 years.  To see orders that are older than 2 years, contact PROV.  Please note that if a Unit or Item has been deleted from PROV’s repository, all history of orders for that record will be deleted.

 

To see your order history, select ‘My Orders’ from the ‘My Details’ menu.  The My Orders: Current page will be displayed.  Click on the ‘History’ tab, and the My Orders: History page will be displayed. 

 


Order selected entries: Places any ticked records on order.  This button is disabled unless a check box has been ticked

Display number of entries per page: Select the number of entries that you see per page by selecting a number from the drop-down box

Title: There are 3 rows of information in the Title display column. 

Row 1 displays the Description of the Unit or Item.  Sorting on the Title column will sort alphabetically by this value

Row 2 displays the Title of the Series that the Unit or Item belongs to

Row 3 displays the Series number, Consignment and Unit number of the Unit or Item.  Clicking on the hyperlinked value will display the Unit or Item Details page.  For more information on Unit and Item Details pages, read Understanding Details Pages about Groups, Functions, Series and Agencies.

Date Range: The Date Range display column displays the date range recorded against the Unit or Item.  Sorting by this column will sort numerically by the From date value, which is the first value displayed

Type: This display column displays the Archival Control Model type of the record.  For more information on the Archival Control Model, read PROVguide 66 PROV's Archival Control Model.

Date Viewed: This displays column shows the date and time that the record was viewed, or collected if a Government User had ordered closed records.  This is the default sort column for this page, and sorting is numerical.

Location: This displays the PROV repository where the record was viewed or collected.  Sorting on this column is alphabetical.

Status: This display column shows the current status of the order.  Sorting on this column is alphabetical.

 

Viewed Online History

Every time you download a digital Item or Sub-Item and you are logged in, the details of the download are recorded in your viewed online history.

 

To view your viewed online history, select ‘My Orders’ from the ‘My Details’ menu. The My Orders: Current page will be displayed.  Click on the ‘Viewed Online’ tab, and the My Orders: Viewed Online page will be displayed.  Your viewed online history for the last 2 years will be displayed.


Display number of entries per page: Select the number of entries that you see per page by selecting a number from the drop-down box

Title: There are 3 rows of information in the Title display column. 

Row 1 displays the Description of the Item or Sub-Item.  Sorting on the Title column will sort alphabetically by this value

Row 2 displays the Title of the Series that the Item or Sub-Item belongs to

Row 3 displays the Series number, Consignment and Unit number of the Item or Sub-Item.  Clicking on the hyperlinked value will display the digital Item or Sub-Item Details page.  For more information on Unit and Item Details pages, read Understanding Details Pages about Groups, Functions, Series and Agencies.

Date Range: The Date Range display column shows the date range recorded against Item or Sub-Item.  This is the default sort column for this page, and sorting is numerical by the From date value, which is the first value displayed

Date Viewed: This display column shows the date that the Item or Sub-Item was downloaded.  Sorting for this column is numerical.

 

My Alerts

The My Alerts tab lists all the alerts that you have placed on Units or physical Items, as the records become available for ordering.  Alerts are active for 1 year and will be deleted after this time.

 

To view any available alerts select ‘My Orders’ from the ‘My Details’ menu. The My Orders: Current page will be displayed.  Click on the ‘My Alerts’ tab, and the My Orders: My Alerts page will be displayed.

 


Order selected entries: Places any ticked records on order.  This button is disabled unless a check box has been ticked

Cancel selected Alerts: Cancels any alerts that have been ticked.  This button is disabled unless a check box has been ticked

Display number of entries per page: Select the number of results that you see per page by selecting a number from the drop-down box

Title: There are 3 rows of information in the Title display column. 

Row 1 displays the Description of the Unit or Item.  Sorting on the Title column will sort alphabetically by this value

Row 2 displays the Title of the Series that the Unit or Item belongs to

Row 3 displays the Series number, Consignment and Unit number of the Unit or Item.  Clicking on the hyperlinked value will display the Unit or Item Details page.  For more information on Unit and Item Details pages, read Understanding Details Pages about Groups, Functions, Series and Agencies.

Date Range: The Date Range display column displays the date range recorded against the Unit or Item.  Sorting by this column will sort numerically by the From date value, which is the first value displayed

Type: This display column displays the Archival Control Model type of the record.  For more information on the Archival Control Model, read PROVguide 66 PROV's Archival Control Model.

Location: This displays the PROV repository where the record can be viewed or collected.  Sorting on this column is alphabetical.

Date Set: This display column shows the date that the alert was set.  This is the default sort column for this page, and sorting is numerical.

 

How to Cancel an Order

Step 1: To cancel a current order, select ‘My Orders’ from the ‘My Details’ menu.  The My Orders: Current page will be displayed. 

 

Step 2: Tick the check box next to orders to be cancelled.  The very top check box on the table allows you to tick or untick all entries.  Click on the ‘Cancel selected entries’ button.  Only orders that have a status of ‘On Order’ can be cancelled. 

 

The cancelled orders will be removed from the list.

 

You can also cancel your orders from the Direct Order page, by following Step 2 above.

 

How to Place and Cancel Alerts

If you try to order a record that is currently on order by another user, the Order Status page will be displayed.  From here, alerts can be placed on any records that are orderable, but currently unavailable.  When the record becomes available for ordering, the alert will appear in the My Orders: My Alerts page.  The record can be ordered from this page.

 

Placing Alerts

Step 1: After trying to order records that are unavailable, the Order Status page will be displayed.

 

Step 2: Tick the check box next to unavailable records.

 

Step 3: Click on the ‘Place Alerts’ button.  The records that were put on alert will be removed from the list.

 


Viewing Alerts – When a Unit or Item has been placed on alert and it becomes available, the alert will be displayed on the My Orders: My Alerts page.

 

Cancelling Alerts – If an alert is displayed on the My Orders: My Alerts page, but you no longer need to order the record, the alert can be cancelled.

 

Step 1: Select ‘My Orders’ from the ‘My Details’ menu.  The My Orders: Current page will be displayed.  Click on the ‘My Alerts’ tab, and the My Orders: My Alerts page will be displayed.

 


Step 2: Tick the check box next to the alerts to be cancelled, as in the example above.  Click on the ‘Cancel selected Alerts’ button.  The selected alerts will be cancelled and removed from the list.

 


Records Access

Records Access at PROV

Access restrictions are applied to certain classes of records, in accordance with the Public Records Act.  Public users are able to view contextual information about all ‘open’ and ‘closed’ records in our collection.  However, they will not be able to orders records that have been closed to public access.  Records may be closed for various reasons, the most common being personal privacy and preservation.

 

Government users may view contextual information about all ‘open’ and ‘closed’ records, and they may order closed records for which their agency is responsible. 

 

The access classification of records is displayed in the ‘Access’ display column in lists of records, and in the ‘Public Access’ field on Series, Consignment, Unit, Item and Sub-Item Details pages.

 

Closed Records

S9 refers to Section 9 of the Public Records Act, and closes records that contain personal and private information about persons that may still be living.  These records are generally closed for up to 99 years for children, and 75 years for adults.

 

S10 refers to section 10 of the Public Records Act, which says that records may be closed to public access at the discretion of a Minister, countersigned by the Minister responsible for Public Record Office Victoria.

 

If you are seeking access to records closed under Section 9 or Section 10 you will need to contact the Freedom of Information officer of the government department that is responsible for the particular records and inquire about making a Freedom of Information request.

 

In some circumstances researchers can seek special access through PROV to records closed under section 9.  See PROVguide 14 Special Access for more information.

 

S11 refers to Section 11 of the Public Records Act, under which records are closed that are too fragile for public inspection.  Records closed under section 11 of the Act may have been microfilmed or digitised and may be available through PROV Reading Rooms.

 

Restricted Records

Access to records transferred from the Legislative Council and the Legislative Assembly is restricted.  Researchers can access these records subject to the prior approval of an authorised parliamentary official.  You can contact the Clerk of the Legislative Council or the Clerk of the Legislative Assembly for information about requesting authorisation:  http://www.parliament.vic.gov.au/

 

ACM Explanation

Public Record Office Victoria’s Archival Control Model consists of hierarchically related components of information: Functions, Groups, Agencies, Series, Consignments, Units and Items.  Items and Units can be ordered for viewing in one of our Reading Rooms.  The other components help you with your research by putting the records in context.  For more information on PROV’s Archival Control Model, read the PROVguide 66 PROV’s Archival Control Model.

 

Physical and Digital Records

PROV’s collection contains physical and digital records: Physical records are “hard copy” records, typically paper files, volumes, photographs etc. To view physical records researchers have to log in to the catalogue, order records and visit a PROV reading room. Digital records are any records that are stored electronically.  Digital records can be viewed online at any time.

 

PROV has two types of digital records; digitised records and electronic recordsDigitised records are digital records that are digital copies of physical records, such as digital copies of paper files, photographs etc. 

 

Electronic records are digital records that were originally created electronically and are stored electronically.

For more information about PROV’s digital records, including online indexes and databases, read PROVguide 23 PROV's Digitised Records and Online Indexes.

 

 

Digital records are VEOs.  A VEO (VERS Encapsulated Object) is a single electronic object that represents an Item or Sub-Item. It consists of four components:

·                Documents (including possibly multiple representations of content in long-term preservation format)

·                Recordkeeping Metadata

·                An XML wrapper

·                Digital signatures

 

For more information on VEOs, visit the VERS website.

 

Copyright Information

For information about PROV’s copyright policy and procedures, read PROVguide 25 Copyright for Researchers.

 

Training

PROV provides training on how to order records, view records online and manage your orders.  Visit the PROV training web page to see what training is available.

 

Links to Viewers for Digital Content

 

Digital documents stored in the collection are held in a number of formats.

·        PDF

·        Text

·        TIFF

·        JPEG

 

You may need a third party product to view some of these formats.

 

Note - the following links will take you to sites over which the Public Record of Victoria has no control. No responsibility is taken for any information or services which may appear on any linked web sites.

 

PDF Viewer

To view and print PDF files you will need the Adobe Acrobat PDF reader. Click on the icon below to go to the Adobe Website where you can download the free Acrobat reader.

 

 

If you have trouble downloading and viewing PDF files?

Try right clicking on the link and save the file to your hard disk and open from there.

 

TIFF Viewer

To view TIFF images it may be necessary to install a TIFF viewer.

Software for Internet Explorer and Netscape is available from a number of sites. The following two are examples:

·         AlternaTIFF a free plugin. To install the software on your computer follow the installation instruction on the website. You will be required to register it before it can be used.

·         Irfanview a viewer free for non-commercial use. To install the software on your computer, click on the download Irfanview link and following the installation instructions.

 

If you have trouble downloading and viewing TIFF files?

Try right clicking on the link and save the file to your hard disk and open from there.

 

JPEG Viewer

Browsers have standard plugin software to view JPEG Images.

 

Text Viewer

Text files can be viewed through your browser.

 

 


   
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